Case Study

Reliance

Transforming Project Performance with Wrench SmartProject

Reliance Industries is one of India’s largest companies, with operations spanning hydrocarbon exploration and production, petroleum refining and marketing, petrochemicals, retail, and telecommunications. 

Reliance, one of the world’s largest industrial conglomerates, faced a critical challenge: despite running massive, high-value projects, its teams were still relying on Excel for reporting and monitoring. The result was delays, inefficiencies, and a lack of real-time insights needed to keep projects on track. 

The Challenge

  • Reporting was manual and slow, limiting the ability to act quickly. 
  • No role-based processes made it difficult to enforce accountability. 
  • Vast amounts of unstructured project data were left untapped, hampering forecasting and corrective action. 

The Turning Point

Reliance turned to Wrench SmartProject as an integrated performance monitoring system—bringing together schedule, cost, data, and people into one intelligent platform. 

The Results with SmartProject

  • Total Project Control: Real-time visibility across schedules and costs, with drill-down dashboards for quick issue identification. 
  • Smarter Decision-Making: AI/ML-driven recommendations based on trends, delays, and project changes, along with catch-up plans. 
  • Faster Reporting: Instant report generation replaced time-consuming spreadsheets. 
  • Full Transparency: Role-based workflows, audit trails, and historical data ensured accountability and accuracy. 
  • Knowledge Retention: Lessons learned were systematically captured for future projects. 
  • Performance Insights: Resource productivity was measured against KPIs, making workforce management sharper and data-driven. 

The Impact

The shift was transformative. Reliance achieved 40% savings in effort for project control resources and 100% improvement in the quality of information. With SmartProject, Reliance not only improved speed and accuracy but also turned data into a true competitive advantage. 

By digitizing project performance management, Reliance gained the power to deliver large-scale projects smarter, faster, and with complete confidence. 

Reliance

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