Case Study

Mitsubishi Heavy Industries (MHI)

Streamlining Global Project Delivery with Wrench SmartProject

MHI Engineering and Industrial Projects (MEIP) India is a joint venture between Mitsubishi Heavy Industries (MHI) and the Suhail Bahwan Group (SBG) of Oman. MEIP manages business development, design, engineering, procurement, construction management, after-sales services, and other functions for industrial and infrastructure projects within MHI’s Machinery and Steel Infrastructure Systems division 

Managing projects across multiple locations was becoming increasingly complex for our client, MEIP and Mitsubishi Heavy Industries (MHI). With teams spread across geographies and processes handled manually, projects faced delays, inefficiencies, and inconsistent standards. 

The Challenge

  • Manual processes couldn’t keep up with growing workloads. 
  • Policies and processes differed between MEIP and MHI, creating gaps. 
  • Engineering teams struggled to access the latest documents and status updates. 
  • Document reviews and submittals were irregular, delaying schedules. 
  • Productivity and performance were difficult to monitor without structured tools. 

The Turning Point

To address these challenges, the client turned to Wrench SmartProject to create a unified, digital-first approach to project and document management. 

The Results with SmartProject

  • End-to-End Visibility: Progress tracked from activity level to deliverable level, with Planned vs. Actual comparisons in real time. 
  • Smarter Document Control: Robust search, secure workflows, and version control eliminated errors and rework. 
  • Efficiency in Resource Tracking: Timesheets streamlined attendance, payroll, billing, and productivity monitoring. 
  • Quality & Accountability: Checklists, checkpoints, and standardized meeting structures improved compliance and reduced wasted time. 
  • Automated Reporting: Built-in dashboards and reports replaced manual data gathering, enabling closer monitoring. 

The Impact

  • Real-time visibility into engineering progress and project status. 
  • Global Mitsubishi standards for quality were enforced seamlessly across teams. 
  • Faster collaboration, fewer errors, and stronger control over multi-location projects. 

With SmartProject, MEIP and MHI transformed their project delivery into a streamlined, digital-driven process—reducing delays, ensuring compliance, and improving efficiency worldwide. 

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