Case Study
Penspen
Turning Process Automation into a Competitive Advantage with Wrench SmartProject
Penspen is a leading provider of engineering and management services for the energy industry, offering expertise in engineering, project and asset management, asset integrity, training, and specialized software and tools.
The Challenge
Penspen, a global engineering and energy services company, was looking for a smarter way to deliver projects on time while reducing operational strain. Their teams struggled with:
- Consistently missing deadlines for engineering deliverables like designs and drawings.
- No clear visibility into project progress, making corrective actions reactive rather than proactive.
- Preparing countless customized weekly reports for different clients—without additional resources.
- No centralized system for worksharing, tracking, or reporting.
- A lack of enforced quality controls to ensure compliance across offices and teams.
The Turning Point
To cut down on manual effort and gain accurate, real-time visibility, Penspen implemented Wrench SmartProject as their enterprise-wide project management platform.
The Solution
- Real-Time Insights: Automated monitoring and reporting provided live visibility into project progress.
- Smarter Document Management: Full automation eliminated errors and saved countless man-hours.
- Built-In Quality Assurance: SmartProject enforced processes and compliance across the organization.
- Automated Client Reporting: Custom weekly reports were generated seamlessly, reducing the team’s workload.
“Wrench SmartProject has become a business advantage. We now present to our client that we use it for enforcing the quality management process and for real time reporting, which has become a differentiator from other organizations similar to us”
The Results
- Stronger project control with the ability to act on deviations early.
- Improved collaboration across offices and departments with complete visibility.
- Zero rework thanks to controlled versioning and accurate document usage.
- Reduced man-hours spent on document control and reporting.
- Higher client satisfaction through proactive communication and faster deliverables.
