Case Study
WSP
WSP Singapore: Managing 25,000+ Project Documents with Wrench SmartProject
WSP Singapore, formerly Parsons Brinckerhoff, is a multinational engineering and design firm specializing in strategic consulting, planning, engineering, construction management, energy, infrastructure, and community development.
The Challenge
As a global engineering and design firm, WSP Singapore (formerly Parsons Brinckerhoff) often acts as an Owner’s Engineer, overseeing massive infrastructure projects. Each project involves handling more than 25,000 documents, from design reviews to construction and final handover. Key challenges included:
- Ensuring the right documents reached the right project groups at the right time.
- Tracking document movements through design, construction, and testing phases.
- Recording receipts and responses for every project group.
- Generating accurate, real-time status reports for both internal teams and clients.
With such scale, manual methods were costly, error-prone, and time-intensive.
The Turning Point
To gain efficiency and control, WSP Singapore turned to Wrench SmartProject for a fully digital, automated document management process.
The Solution
- Faster Deliverables: Automated information exchange cut down cycle times for reviews, submissions, client comments, and resubmissions.
- Smarter Reporting: Status updates for management and client reporting were generated instantly.
- Automation Everywhere: Client submissions, comment capture, and resubmission cycles were streamlined.
- Expedited Communication: Automated notifications kept vendors on schedule and nudged clients for timely approvals.
The Results
- Time savings with instant access to the right document at the right time.
- Cost savings by eliminating errors from outdated document revisions.
- Process compliance at 100%, ensuring consistency across every stage of delivery.
By implementing Wrench SmartProject, WSP Singapore transformed how they manage tens of thousands of documents—delivering projects faster, more accurately, and with complete compliance.
